Do you offer Cash on Delivery (COD)?
No, Kalapushpi is a 100% prepaid store. We follow a prepaid model to avoid fake orders, ensure faster dispatch, and provide the best possible prices for our customers.
How can I place an order on Kalapushpi?
Simply select your favorite saree, choose the color/variant (if available), click “Buy Now”, and complete your payment through our secure checkout. You will receive an order confirmation instantly on email/SMS.
How long does order processing take?
All orders are processed within 24–48 hours. During peak seasons or sales, processing time may extend slightly, but we always try to dispatch as quickly as possible.
How many days does it take for delivery?
Shipping usually takes 3–7 business days, depending on your location. Metro cities receive orders faster, while remote areas may take a little longer.
Do you offer returns or exchanges?
Yes, Kalapushpi offers a simple and customer-friendly 10-day return policy.
➤You can request a return within 10 days of delivery.
➤Return is accepted only if the product is defective, damaged, or you received the wrong item.
➤The saree must be unused, unwashed, and in original condition with all tags and packaging intact.
➤You may be asked to share clear photos or an unboxing video for verification.
How do I request a return or exchange?
You can raise a request by contacting our WhatsApp support or email with:
➤Order ID
➤Product images
➤Reason for return
Our team will guide you through the process.
Can I cancel my order?
Order can be cancelled before dispatch only.
Once shipped, cancellation is not possible.
Are product colors exactly the same as shown in photos?
We try our best to show accurate colors, but slight differences may occur due to lighting, camera quality, and screen settings.
Still, Kalapushpi ensures premium quality sarees in every order.
Do you ship internationally?
Yes, international shipping is available for all countries.
Shipping charges vary and will be shown during checkout.